Our Core Values24 July 2020
An overview of our core values.
At ITV Content Delivery, we’ve been thinking about what’s important to us as a business. Below is a breakdown of 5 of core values.
We work within this industry because we are passionate about archive. We understand that we are the temporary custodians of a visual reference to our cultural history. We want to help our customers preserve the historical value of their content, and help them to unlock any commercial value at the same time. We always treat our client’s content with the utmost respect and care and ensure that we preserve their footage safely in the manner for which it was originally intended to be enjoyed.
We build strong relationships in everything we do, with everyone. In our experience consistency of service breeds trust and forges strong long term relationships. We want to work with clients and suppliers for many years to come so we are consistent in how we deal with anyone who engages with ITV Content Delivery in any capacity. We pride ourselves on this core value and recognise that customers are at the heart of our business and our long-term future is reliant on their continued business, so being easy to work with is a must. Our staff are honest, friendly and great to work with, we are very transparent and do what we say when we say.
ITV Content Delivery’s strength is in it’s flexibility to handle different formats, from film to tape to file and create an output in the format required for distribution to the audience required. We embrace this flexibility through everything we do so that our customers receive a service that is unrivaled. Our in-house capabilities mean that we can work across any format to ensure that the end result is delivered fit for purpose every time.
We’re efficient. We understand that our clients often need us to complete their requests as a matter of urgency and to meet specific deadlines. As a business we do everything in our power, from initial quote through to delivery, to ensure that everything is done as efficiently as possible, without compromising the quality of the work we do. This benefits all parties as customers are dealt with effectively and we are able to maintain a low-cost base which we can pass on to our clients in the form of competitive pricing.
We work in a culture of continuous improvement, as such we are always striving to improve what we do as a business, so that we can always offer the best solutions to our clients. We’re always looking for ways to do things better where everyone benefits from the improvement. We pride ourselves on our innovation and technical knowledge and we embrace this internal resource to develop new added value services and keep up with the latest advancements in technology which only enhances our capabilities.
If the above sounds like a business you’d like to work with please get in touch and let us know.